Crafting seamless shopping experiences
that drive conversions
Start a new project
Improve ecommerce store’s usability and functionality to enhance overall user engagement and experience
- Increase conversion Using principles of persuasion, we create experiences that reduce friction at every stage, improve the customer buying journey and increase the likelihood of conversions.
- Enhance retentionWe create valuable experiences that make it easier for customers to find what they are looking for leading to an increased chance of returning to the store, driving repeat purchases and retention.
- Consistent brand experienceBeing an eCommerce ux design agency, we weave your brand story into the eCommerce store with close attention to enhance product value and build customer trust and credibility.
- Cultural connectionLeverage our eCommerce ux design services to reflect target personas’ cultural orientation in design for better emotional connection, increase association, and build trustworthiness for the brand.
- Intuitive navigationWe focus on making a seamless navigation experience that makes the experience much better, and enables users to discover the products quickly and checkout faster without wasting time.
- Mobile-first approachConsidering the mobile usage analytics and buying patterns, we adopt a mobile-first approach if needed to increase customer satisfaction conversions and enable people to make purchases smoothly.
Improve user experience, increase sales
and customer loyalty
- 400% Increase in sales Improving the user experience of ecommerce site could lead to an increase in sales of up to 400%
- 591% Increase in conversion rates Using a clear, prominent call-to-action button can increase conversion rates by up to 591%
- 72% Prefer mobile ecommerceMobile optimization is crucial as mobile ecommerce sales account for over 72% of total ecommerce sales
Customized ecommerce UX design solutions to meet your business needs
We provide user-centered design solutions for B2C eCommerce stores to improve customer engagement and boost sales. Our designs are tailored to meet the unique needs of B2C businesses and drive conversions.
Complex user interactions are manifested into diagrammatic user flows. Any shortcomings or changes in the flow are detected early to avoid UX pitfalls.
Based on the information and insights gathered during the discovery sessions, we create an outline of the data available. We map out data flows as a clear representation of what data will be shown on a screen before we get to the wireframe stage.
We convert data flows into interactive prototypes to explore ideas, test and validate concepts, identify areas for improvement, and communicate design concepts to stakeholders. They can range from simple, static wireframes to more complex, fully-interactive simulations.
We create a user-centered language that is clear, concise, and consistent to guide and engage users. UX writing enables us to enhance the user experience, engage the users, and drive user actions that validate the digital product.
Crafting intuitive experiences with
our fluid design process
Idea discovery
& research
Understand your idea, business model and the market problem that your product will solve.
Shaping the
ideas
Translate ideas and expectations into a wireframe. Detect changes early to avoid UX pitfalls.
Visual design of the project
Transform wireframes into production-ready UX design by implementing visually engaging UI elements
Design testing and support
Deliver the final visual design and transition UX design assets for smoother development kickoff.
UX design agility that drives real
results for our clients
Merit Currency
Efficiently handle your hotel tasks and team members
using a single product.
Reputatio Systems
Efficiently handle your hotel tasks and team members
using a single product.
Commission Solare
Efficiently handle your hotel tasks and team members
using a single product.
Cryptohawk
Efficiently handle your hotel tasks and team members
using a single product.
Legacy
Efficiently handle your hotel tasks and team members
using a single product.
Convert Cake
Efficiently handle your hotel tasks and team members
using a single product.
Doorloop
Efficiently handle your hotel tasks and team members
using a single product.
Zunyas
Efficiently handle your hotel tasks and team members
using a single product.
How our solutions helped our
clients and what they say about us
Mariana Parezeo
Co-FounderThe power of UX design: How VelourUX improved Our Traffic Ticket booking system
and the onboarding process and boosted
user retention.
Mariana Parezeo
Co-FounderThe power of UX design: How VelourUX improved Our Traffic Ticket booking system
and the onboarding process and boosted
user retention.
Mariana Parezeo
Co-FounderThe power of UX design: How VelourUX improved Our Traffic Ticket booking system
and the onboarding process and boosted
user retention.
FAQs about ecommerce UX
Ecommerce UX design is the process of designing the user experience for an online store or website that sells products or services. The goal of ecommerce UX design is to create a user-friendly, intuitive interface that makes it easy for customers to find what they’re looking for and make a purchase.
The ecommerce UX design process typically involves user research, wireframing and prototyping, usability testing, and iterative design. Our ecommerce UX design agency has a team of experienced designers who follow a proven process to ensure that your online store or website is optimized for conversions and user engagement.
Our UX design services can help your ecommerce business by improving the user experience, making it easier for customers to find products, increasing the likelihood of a purchase, and ultimately driving revenue. We can help you identify pain points in your current user experience and create a more streamlined and intuitive interface that will improve user engagement and conversions.
In addition to ecommerce UX design services, we offer a range of other design solutions to help ecommerce businesses succeed. These include mobile app design, responsive web design, conversion rate optimization, and more. Our goal is to provide a holistic approach to ecommerce design that helps you achieve your business goals.
Yes, our ecommerce UX designers can meet your specific needs and requirements. We work closely with our clients to understand their business goals, target audience, and brand values, and then design a custom solution that meets their needs. Our team is highly experienced and can handle projects of all sizes and complexities.
The deliverables you can expect to receive in ecommerce design will depend on the specific scope of your project. However, typical deliverables can include user research reports, wireframes, interactive prototypes, design mockups, and style guides. Our goal is to provide you with all the necessary tools to create a visually stunning and highly usable user experience for your ecommerce customers.
Our process for working with clients on ecommerce UX design projects starts with a discovery phase where we get to know your business, your target audience, and your goals. We then conduct user research to understand the needs and preferences of your customers. From there, we develop wireframes and prototypes to test the user experience and iterate on the design based on feedback from usability testing. We work closely with our clients throughout the process to ensure that the final design meets their needs and expectations.
The estimated timeline and budget for a typical ecommerce UX project will depend on the specific needs of your business. Our team will work with you to establish clear timelines and milestones and keep you informed of progress throughout the project. We offer both fixed-price and hourly billing options, and our team will work with you to create a pricing plan that meets your budget and needs. We are committed to delivering high-quality work on time and on budget.
Other services that may interest you
Design Strategy
A robust UX strategy serves as the basis for unforgettable product design. As a UX consulting firm, we initiate every project with a thorough discovery phase where our UX designers and strategists thoroughly explore your business offerings.
Read more
User Experience (UX)
We develop design solutions that match your business vision while emphasizing the advantages for the end users. Our design choices based on principles aid in developing concepts and protect you from hidden traps that affect user experience.
Read more
Brand Designing
We develop design solutions that match your business vision while emphasizing the advantages for the end users. Our design choices based on principles aid in developing concepts and protect you from hidden traps that affect user experience.
Read more
Online Presence
We develop design solutions that match your business vision while emphasizing the advantages for the end users. Our design choices based on principles aid in developing concepts and protect you from hidden traps that affect user experience.
Read more
Ecommerce
We develop design solutions that match your business vision while emphasizing the advantages for the end users. Our design choices based on principles aid in developing concepts and protect you from hidden traps that affect user experience.
Read more
Online Marketing
We develop design solutions that match your business vision while emphasizing the advantages for the end users. Our design choices based on principles aid in developing concepts and protect you from hidden traps that affect user experience.
Read more